A common mistake that most of the managers or organizational leaders commit is neglecting what their team expects. They are so much consumed by the need to satisfy their customers that the idea of keeping their employees happy hardly cross their mind.
If you too believe that working employee relationships isn’t important, let me tell you that your organization would have holes. A workplace with unhappy professionals can never grow, let alone keep their customers happy.
So, what do you do? You need to understand your team, their wants, and their expectations. The belief that an employee has is as much important as that of a user. It is these employees that work for consumer satisfaction. So, imagine if a person itself isn’t convinced about your products or is skeptical about the organization’s worth, how he/she will convince users to invest in you.
So, the best you can do here is to take the time and know your team well. Wondering how?
Let’s have it!
8 Tips to Know Your Employees
- Promote Open Communication
An excellent way to connect with your team is to draft one to one communication. Give them the ease to take a stand and put up their suggestions.
- Play Games
While in a workplace everyone is busy executing their own set of tasks, take your time out to sit with your employees, play some game and have an open conversation. This hasn’t to be official but anything.
- Act Like A Mentor
When a manager behaves like a boss, the team behaves like workers but when a manager engages and guides like a mentor, employees feel more comfortable and supportive. Under such a situation, they feel that they are cared for and can freely share things they might not have mentioned otherwise.
- Ask Questions
When you put up a question, the answers given say a lot about a person. It might so happen that you cannot go one on one with your employees. So, the best way to hold a QA session is by creating feedback forms to know what an employee expects from the organization and where do they lag.
- Hold Quizzes
Another anonymous way to know your team is to hold quizzes, of course, they are anonymous as employees would not want to be known if they feel bad. Such quizzes target the workplace environment, the projects and can be designed in a grade form enabling employees to rank the overall workplace. Embedding quiz and survey master plugin makes it easier for you to create quizzes.
- Have Lunch With Them
Break off the manager-employee barrier and sit with them to have lunch. Let them know that you care for them and allow them to be free to share their views.
- Hold Open Sessions
An excellent way to create transparency in the workplace is by organizing open sessions where every employee has the right to put up their thoughts on everything that’s happening within an organization.
- Work With Them
Do not just assign and leave. Instead work along with them to know how they work, what guides them to take a particular decision and then know them in a way you never thought of.