HP printers have gained good market share due to the budget-friendly and reliable printers. But, even the advancements of multifunctional printers cannot be spared from random HP issues such as ‘HP printer Offline’. This issue has been reported by the maximum number of HP users. If you have also encountered the same issue and wondering, ‘why does my HP printer keep going offline?’ then this is the best site to rely on.
The article takes you through the reasons, symptoms and solutions for ‘HP printer offline fix windows 10’
Why does my HP printer keep going offline?
There are various reasons why HP printers say offline whenever you are giving a print command. Some of the most possible reasons are mentioned below:
- Lose Wi-Fi connectivity
- Wrong IP address
- Communication error between HP printer and device
- Pending job prints
Due to the above reasons or several other reasons your printer may show offline when you give a print command even when the printer is on and ready to print documents. Irrespective of the reasons you can always deal with this kind of issues if guided well. Scroll down for solutions.
Tips to deal with HP printer says offline
Below are some easy strategies that will help you in changing the status of the HP printer offline to online. This method can be applied on any device, if you are a Macbook user and looking for solutions for HP printer offline Mac, this method will definitely come in handy.
- Go to the ‘Network Settings’ section and check the internet connection.
- Delete or cancel the pending print jobs
- Restart your device, laptop or personal computer
- Restart the HP printer
- Delete the HP printer from your device and reinstall it again
How to fix HP printer offline Error?
The following are the detailed versions of some of the aforementioned tips to fix HP printer says offline. The below easy fixes will apply to any HP printer irrespective of its type. Be it a wireless printer, laser, inkjet, wired printer, etc.
Method 1: Uninstall and Reinstall your printer driver
Step 1: Open your system and go to the ‘Control Panel’
Step 2: Dropdown the option of ‘All Control Panel Items’
Step 3: Click on ‘Devices and Printers’
Step 4: Navigate yourself towards the HP printer device and right-click on it
Step 5: Click on the option of ‘Remove Device’ from the list
Step 6: The system will ask for confirmation by popping the following question,
‘Are you sure that you want to remove this device’
Click on ‘Yes’ and let the device uninstall.
Step 7: Now, visit the official website of HP printers and type the name of your HP printer device will. Also, mention the model name
Step 8: Click on the ‘Download and Install’ tab and let the software download
Step 9: Click on ‘Install’ and ‘Run’ the device
Step 10: Complete the on-screen instructions of connecting your device and printer with the internet and give a print command to check if the HP printer offline is fixed.
Method 2: Cancel the pending print jobs
If you are a Windows user and looking for solutions for HP printer offline windows 10, the below-mentioned procedure will help you get rid of this issue easily.
Step 1: Minimize all the opened applications
Step 2: Go to the ‘Start’ option and click on ‘Control Panel’
Step 3: Find and double-click on ‘Devices and Printers’
Step 4: Select the printer device that is showing offline status and right-click on it
Step 5: Choose the option of ‘See, what is printing?’
Step 6: Press ‘Shift’ and select all the pending printing jobs
Step 7: Delete all of them at once
Now, open the document you want to print and give a print command to see if it works.
Hope you could find the detailed solutions and tips for how to deal with my HP printer is offline issue. If not, tell our printer repair experts and let them deal with the issue you are facing while printing your important documents into papers.